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Welco international, Bed Sheets, Pillow Covers, Pillows, Mattress Protectors, Night Bed Spreads, Blankets, Duvets, Duvet Covers, Bath Towels, Hand Towels, Face Towels, Pool Towels, Health Club Towels, Bath Mats, Bathrobes, Bath Room Slippers, Polyester Shower Curtains, Laundry Bags, Napkins, Hammocks

TERMS & CONDITIONS:

The terms and conditions contained herein along with the Privacy Policy form an agreement regulating our relationship with regard to the use of Smartshoppers.in for shopping by you, the user. You are advised to read this Agreement carefully. If you are not agreeable to any terms and conditions, you should not use the Services. You can use the Smartshoppers.in Services if you are agreeable to all the terms and conditions of this Agreement in their entirety. By clicking at the space provide for on the Smartshoppers.in website, you will be deemed to have accepted this Agreement and it will be a legally binding Agreement between you and Smartshoppers.in).

Applicable Law

This site is created and controlled by Smartshoppers.in in Chennai, India; as such the laws of India shall apply; courts in Chennai shall have jurisdiction in respect of all the terms, conditions and disclaimers. Smartshoppers.in reserves the right to make changes to the site and the terms, conditions and disclaimers.

Definitions: "Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexures, privacy policy, disclaimers, and will include the references to this Agreement as amended, novated, supplemented, varied or replaced from time to time.

"Smartshoppers.in"/ "Site" means the online shopping platform , which provides a venue to the users of Smartshoppers.in to buy the products listed on Smartshoppers.in.

"Merchant Partner"/ "Vendor" shall mean the person or any legal entity who offers for sale and sells products on Smartshoppers.in.

"Customer" / "Buyer" shall mean the person or any legal entity who accepts the offer for sale on Smartshoppers.in by placing an order for and or purchases any products offered for sale on Smartshoppers.in.

"User"/ "You" means and includes you and/or any person or an entity including Vendor using or accessing the services provided on this Site.

Eligibility:

You represent and warrant that You are competent and eligible to enter into legally binding agreement and have the requisite authority to bind smartshoppers, to this Agreement. You shall not use this Site if You are not competent to contract under the applicable laws, rules and regulations.

Term of Agreement/Service:

This Agreement shall continue to be in full force and effect for so long as You are using the Smartshoppers.in services. Smartshoppers.in provides the online shopping platform wherein the Users can purchase/buy the products listed on Smartshoppers.in (the "Services") pursuant to the terms and conditions set forth below. By clicking on the [Close] button, You agree to use the Services in a manner consistent with the terms hereof and also agree abide by the terms and conditions of this Agreement, including but not limited to the privacy policy, and with all applicable laws and regulations. Either You or Smartshoppers.in may terminate the service at any time, with or without cause. However, Smartshoppers.in reserves the right, in its sole discretion, to terminate Your access to the Smartshoppers.in services and the related services or any portion thereof at any time, without notice.s

Modification of Terms and conditions of Service:

Smartshoppers.in may at any time modify the terms and conditions ("Terms") of the Services without any prior notification to You. You can access the latest version of the Terms, which shall be updated regularly at the link our website_. You undertake to regularly review the Terms. In the event that the modified Terms are not acceptable to You, You shall immediately discontinue using the Services. However, if You continue to use the Services, You hereby agree to accept and be bound by the modified Terms.

Registration Data:

To avail of and use the Services, You shall have to register with Smartshoppers.in. As a part of registration process, You agree to provide Smartshoppers.in current, complete, and accurate registration information (the "Registration Data") as prompted to do by the Service and to maintain and update this information as required to keep it current, complete and accurate.

If You provide any information that is untrue, inaccurate not current or incomplete or Smartshoppers.in has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Smartshoppers.in has the right to indefinitely suspend or terminate Your membership and refuse to provide You with access to Smartshoppers.in.

You shall be responsible for maintaining the confidentiality of Your password, which You will not be under an obligation to reveal to any representative or agent of Smartshoppers.in.

You agree and understand that Smartshoppers.in Services are supported by advertisements and therefore You grant Smartshoppers.in the right to disclose the aggregate Registration Data to third parties in connection with marketing the Services. Furthermore, You agree and grant Smartshoppers.in the right to use Your individual Registration Data to provide for targeting of advertisements and other service offers to You.

You shall notify to our customer support department of any known or suspected unauthorized use(s) of Your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of Your password.

Electronic Communication:

You consent to receiving communications from Smartshoppers.in electronically. Smartshoppers.in will communicate with Users by email or by posting notices on the Site.

Online Shopping Platform :

You agree, understand and acknowledge that Smartshoppers.in is an online shopping platform, a venue enabling the Users to buy any product listed on Smartshoppers.in at the price indicated in connection with the product in question and/or any other terms and conditions indicated therein at any time from any place. You further agree and acknowledge that Smartshoppers.in is not involved in or liable for any sale and purchase of goods/products listed on this Site. Smartshoppers.in is only a facilitator, an intermediary and is not and cannot be a party to or control in any manner any transactions between the Vendor and the Customer/Buyer. Smartshoppers.in shall neither be responsible nor liable to mediate or resolve any disputes or disagreements between the Users and/or Vendors.

Smartshoppers.in shall neither be liable nor responsible for any actions or inactions of Vendors or any breach of conditions, representations or warranties by the Vendors or manufacturers of the products, including but not limited to adherence to intellectual property laws in relation to such products. Smartshoppers.in has a policy that once it receives any notice from a person or entity claiming that its intellectual property rights are being infringed by the sale and / or offer for sale of any products on the Site, supported by proof of ownership of the intellectual property rights by the person or entity sending such notice, Smartshoppers.in shall forthwith block access to offer for sale of the said products and/or sale of such products on the Site.

Smartshoppers.in does not sell or retail any products and does not ensure that the Users shall perform their obligations in respect of the transaction concluded on this Site and further expressly disclaims any warranties or representations express or implied in respect of quality, safety, merchantability, fitness for a particular purpose, or legality of the products listed and transacted on Smartshoppers.in.

You further agree and undertake that You are accessing the services available on this Site and transacting at Your sole risk and are using Your best and prudent judgment before entering into any transaction through this Site.

The Site is a channel of communication whereby the Users can reach a larger base to buy and sell goods or services. Smartshoppers.in is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Vendor and the Buyer. At no time shall any right, title or interest over the items vest with Smartshoppers.in nor shall Smartshoppers.in have any obligations or liabilities in respect of such contract. Smartshoppers.in is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of items, which are out of stock, back ordered, returned undelivered, not original or authorized, or otherwise unavailable.

Smartshoppers.in accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

Smartshoppers.in is not responsible and shall not be responsible for any non-performance or breach of any contract entered into between Users and / or Users and Vendors.

All orders shall be pre-approved with an acceptable method of payment as available through payment service providers connected with Smartshoppers.in, which may call for and require additional verification or information.

The address at which delivery of the product ordered by You is to be made should be correct and proper in all respects.

After the receipt of payment from the Buyer, the Vendor shall arrange for the delivery of the product to the buyer at the shipping address provided by the Buyer.

Any and all orders placed by You on this Site are a firm commitment to purchase and You are obligated to complete the transaction and not contest it in anyway.

Before placing an order You are advised to check the product description carefully. By placing an order for a product You agree to be bound by the conditions of sale included in the item's description.

Credit card details:

You agree, understand and confirm that the credit card details provided by You for availing of services on Smartshoppers.in will be correct and accurate and You shall not use the credit card which is not lawfully owned by You. You further agree and undertake to provide the correct and valid credit card details to Smartshoppers.in. Further the said information will be not be utilized and shared by Smartshoppers.in with any of the third parties unless required by law, regulation or court order.

Confirmation:

You understand, declare and agree that:

Suspension due to non-compliance with Agreement:

Notwithstanding other legal remedies that may be available to Smartshoppers.in, Smartshoppers.in may in its sole discretion limit User activity by immediately removing User listing either temporarily or indefinitely or suspend or terminate User membership, and/or refuse to provide User with access to the Site:

Illegal and/or unauthorized use of the Service, including unauthorized framing of or linking to the Smartshoppers.in Site and / or selling or offering for sale, products or services that infringe third party rights will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal and injunctive redress.

Indemnity:

User agrees to defend, indemnify and hold harmless Smartshoppers.in, Services, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon the User's actions or inactions, including but not limited to any warranties, representations or undertakings or in relation to the non-fulfillment of any of User's obligations under this Agreement or arising out of the User's infringement of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights.

This clause shall survive the expiry or termination of this Agreement.

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SHIPPING POLICY:

  1. The information about the products published on Smartshoppers.in site are provided by Smartshoppers.in on the basis of the information received from the product manufacturers and vendors and are on an "as is where is" basis.
  2. Smartshoppers.in makes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, materials or products, included on this site.
  3. To the full extent permissible by applicable law, Smartshoppers.in disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.
  4. Smartshoppers.in will not be liable for any damages of any kind arising from the use of this site or any of the products offered, including but not limited to direct, indirect, incidental, punitive and consequential damages.
  5. Smartshoppers.in only facilitates the sale of products between the Vendor and the Buyer and does not directly or indirectly sell or retail any products.
  6. The information about the products published on Smartshoppers.in site are provided by Smartshoppers.in on the basis of the information received from the product manufacturers and vendors and are on an "as is where is" basis.
  7. Smartshoppers.in makes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, materials or products, included on this site.
  8. To the full extent permissible by applicable law, Smartshoppers.in disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.
  9. Smartshoppers.in will not be liable for any damages of any kind arising from the use of this site or any of the products offered, including but not limited to direct, indirect, incidental, punitive and consequential damages.
  10. Smartshoppers.in only facilitates the sale of products between the Vendor and the Buyer and does not directly or indirectly sell or retail any products.

Smartshoppers.in expressly disclaims any warranties whether express or implied about the suitability, reliability, availability, timeliness, quality, conitunity, performance, lack of viruses or other harmful components and accuracy of the information, software, products, services and related graphics contained within the smartshoppers.in sites/services for any purpose. all such information, software, products, services and related graphics are provided "as is" without warranty of any kind.

Smartshoppers.in hereby disclaims all warranties and conditions with regard to this service, software, products, services and related graphics, including all implied warranties and conditions of merchantability, fitness for a particular purpose, workmanlike effort, title and non-infringement.

User specifically agrees that smartshoppers.in shall not be responsible for unauthorized access to or alteration of user's transmissions or data, any material or data sent or received or not sent or received, or any transactions entered into through a smartshoppers.in site/service.

Users specifically agree that smartshoppers.in is not responsible or liable for any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party or any infringement of another's rights, including intellectual property rights.

Users specifically agree that smartshoppers.in is not responsible for any content sent using and/or included in a smartshoppers.in site/service by any third party. advice received via the smartshoppers.in sites/services should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.

Returns and Refunds:

  1. Perishable products: Smartshoppers.in will not accept the return of a perishable product once it is delivered.
  2. Non-perishable products: Smartshoppers.in accepts responsibility for all products that may have been wrongly shipped, and will make arrangements to replace them.
  3. Damaged products: In case of damage caused to a product during shipping, Smartshoppers.in will make arrangements to replace the damaged product. However, it is incumbent upon the customer to bring the damage to the notice of the courier at the time of delivery. Please note that the replacement is dependent on the report submitted by the courier, and the nature of damage. So, please check the product at the time of delivery, and if unsatisfied make a complaint to the delivery person. Also inform the Smartshoppers.in Customer Service immediately so that necessary steps may be taken.
  4. Complaint period: Customers seeking replacement/return of a product must inform Smartshoppers.in within seven days of receiving a non-perishable product and within 24 hours of receiving a perishable product. Complaints received after that time will not be considered.
  5. Product-Specific Returns Policies: Some items (such as toys, jewelry, or electronics) may have special returns policies. These are notified on the products page. Please go through them before ordering these products.
  6. Refunds: Smartshoppers.in will refund full payment if the customer has paid for products that are listed on the website but which are out of stock. In these cases, the Customer Service Team will send an e-mail to the customer, and on obtaining his consent initiate the refund process.

There may be situations where a customer has ordered several products, and one or more of those products are not in stock. In such cases, the customer will be refunded the cost of products not available.

The refunds are made through the payment gateway for all products that are ordered through Credit/Debit cards. These payments are routed back through the customer 's Credit Card company, and are credited to the customer's account.

Refunds of payments made through Demand Draft/Crossed Cheque are made through At Par cheques. These are shipped through couriers with whom Smartshoppers.in has an arrangement.

Please write to/call our Customer Service Team for more details.

Cancellation Policy:

Smartshoppers.in believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy: Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

There is no cancellation of orders placed under the Same Day Delivery category.

No cancellations are entertained for those products that the Smartshoppers.in marketing team has obtained on special occasions like Pongal, Diwali, and Valentine's Day etc. These are limited occasion offers and therefore cancellations are not possible.

Smartshoppers.in does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good. (Please check Returns and Refunds section for details) In case of receipt of damaged or defective consumer durable items and non durable items like mobile phones, mixer grinder, calculator etc, please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 21 days of receipt of the products. For books, VCDs, DVDs, software products, the matter should be reported within 5 days.

In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision. In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them